Pinpoint AI Inaccuracies with Advanced Debugging!

Ever wondered why your AI chatbot gave a specific, perhaps not-so-accurate, response? We know that building a highly accurate AI chatbot relies on a precise and up-to-date knowledge base. Identifying exactly what information (or misinformation!) led to a problematic AI response is crucial for improvement.

The Old Way: Time-Consuming & Unreliable 😓

Previously, debugging meant:

• Manually copying entire conversations into a playground.
• Trying to reproduce the exact AI response (which wasn't always possible!).
• Guessing at the sources and AI actions that might have caused the issue.

This process was often frustrating, time-consuming, and didn't always lead to a clear answer.

Introducing a Smarter Way to Debug! 💡

With our latest update, we're revolutionizing how you debug your AI's responses! We now capture and store the original context sources and the specific AI actions used to generate every production AI response.

Key Features & Benefits:

• Precision Debugging:
  • Instantly see the exact knowledge base snippets, documents, or data points the AI used to formulate its answer.
  • Review the sequence of AI actions (e.g., API calls made, functions executed) that contributed to the response.
• Eliminate Guesswork:
  • No more wondering if the issue is an outdated knowledge base, a broken image URL, a misconfigured API, or the AI model itself hallucinating.
  • The production data provides a clear trail, directly pointing you to the root cause.
• Rapid Issue Resolution:
  • Outdated Knowledge Base? Quickly identify the old information and update it.
  • Broken Links? See the problematic URL the AI tried to use.
  • Model Hallucination? Understand if the context was correct but the model still erred, helping you fine-tune prompts or model settings.
  • API Failures? Verify if your external API endpoints are responding as expected.
• Proactive Improvements:
  • By understanding why an error occurred in production, you can make targeted fixes to your knowledge base, integrations, or AI configuration, preventing similar issues in the future.
• Click to Reveal:
  • All this critical debugging information is now easily accessible. Simply click to reveal the underlying sources and actions for any production AI response.

Once clicked, you'll see detailed information about the AI's decision-making process:

Consistent Debugging Across All Interactions:

This powerful debugging capability is available for both text-based AI chatting and our real-time voice-to-voice interactions! No matter how your users are interacting, you have the tools to understand and improve your AI's performance.

Stop guessing and start knowing. This new debugging feature empowers you to build more accurate, reliable, and trustworthy AI chatbots faster than ever before.

Dive in and experience the clarity of precise AI debugging!