Changelog

Stay up to date with the latest Chat Data feature updates, improvements, and bug fixes.

Custom Forms: Collect Structured Answers Inside the Chat
Samuel Su

2026-11-07

Custom Forms: Collect Structured Answers Inside the Chat

Your chatbot can now open a form right in the chat when it needs details from your visitor: a quote request, a booking, a return. Build it in your dashboard, no code needed.

Google Drive Training: Word, PDF and Shared Files
Samuel Su

2026-11-03

Google Drive Training: Word, PDF and Shared Files

Google Drive training now goes beyond Google Docs and Google Sheets. Train your AI agent on Word and PDF files stored in Drive, and pick from every file you can access, including files shared with you and files in shared drives.

Highlights

  • Word and PDF files - Import .docx and .pdf files straight from Google Drive.
  • Shared files - Pick files other people share with you, not just files you own.
  • Shared drives - Browse your team's shared drives right in the file picker.
  • Same workflow - Import, retrain and keep content up to date just as before.
Start WhatsApp Conversations with Templates and Campaigns
Samuel Su

2026-11-03

Start WhatsApp Conversations with Templates and Campaigns

Your AI agent no longer has to wait for customers to write first on WhatsApp. Send approved WhatsApp templates to one customer or a whole audience, follow every message from sent to replied, and let your AI agent or your team take over the conversation when customers answer.

Keep Your WhatsApp Business App and Let Your AI Agent Answer Too
Samuel Su

2026-11-02

Keep Your WhatsApp Business App and Let Your AI Agent Answer Too

You no longer have to give up the WhatsApp Business app to use our official WhatsApp integration. Connect the number you already use, keep chatting from your phone, and let your AI agent answer customers on the same number.

Minor updates1
  • improvement

    Retired OpenAI models are replaced automatically

    OpenAI has retired GPT 4.0, GPT 4.1 nano, GPT o3 mini and GPT-o4 mini, so they are no longer in the model picker. Agents and workflow blocks that used them now answer with GPT 6.1 Sol (GPT 4.0) or GPT 6 Luna (the other three), and credits per message follow the new model.

    Oct 31, 2026
Browser AI Actions: Let Your Chatbot Act on Your Website
Samuel Su

2026-10-30

Browser AI Actions: Let Your Chatbot Act on Your Website

Your chatbot can now do things on the page your visitor is looking at: add items to their cart, apply filters, open the right page. Set it up in your dashboard, with no changes to your website.

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