Changelog

Drag-and-drop file uploads are now supported in the website chatbot widget, making it easier for visitors to share context. When File Uploading is enabled in Settings > Chat Interface, users can drop multiple supported files into the widget or click to upload as usual.

Highlights

• Drag-and-drop uploads - Drop files directly into the widget.
• Multi-file support - Upload multiple files in one action.
• Same enable toggle - Works once File Uploading is enabled in Settings > Chat Interface.
• Click upload remains - The upload button still works.

Organize Q&A training sources into folders so teams can keep related entries together by topic, product, or workflow. Folder names are for organization only and do not affect training. Q&A behavior stays exactly the same.

Highlights

• Organize Q&A sources - Group entries into folders for faster navigation.
• No training impact - Folder names are ignored during training.
• Same workflow - Create, edit, and retrain Q&As just as before.
• Easy to find - Go to Sources > Q&A.

Direct Product Importing:

• Connect Magento 2 store via Integration API
• One-click import entire product catalog

Order Tracking AI Action:

• Customers check order status via chatbot
• Lookup by email or order number

Real-Time Sync:

• Install Chat Data Webhook plugin
• Auto-sync product changes

Direct Product Importing:

• Connect Shopware 6 store via Integration API
• One-click import entire product catalog

Order Tracking AI Action:

• Customers check order status via chatbot
• Lookup by email or order ID

Real-Time Sync:

• Install Chat Data Webhook plugin
• Auto-sync product changes

We're excited to upgrade website training so you can kick off training immediately without waiting on long scraping jobs. You'll see a fast URL estimate in seconds, submit in one click, and review results after training, including failures. Expect a smoother flow with clearer visibility and fewer timeouts.

Highlights

• Instant URL estimate - See full site URL estimates in ~10 seconds.
• One-click training - Start training immediately while scraping runs inside training.
• Post-training visibility - View trained content and failure reasons.
• Smarter filtering - Filter by failed, training, or trained websites.
• Async API training - No more timeouts on large sites.