Prestashop Integration: Seamless Product Importing & Real-Time Sync

Samuel Su
on May 20, 2025We're thrilled to announce powerful new features for our Prestashop users! Now you can effortlessly connect your Prestashop store to our platform, enabling streamlined product importing and automatic real-time synchronization. Say goodbye to manual data entry and hello to an always up-to-date product catalog for your AI chatbot!
This integration comes in two powerful parts:
🛍️ Part 1: Direct Prestashop Product Importing
Easily bring your entire Prestashop product catalog into our system with our new direct importer.
Key Features & Benefits:
- Effortless Setup:
- Enable Webservice API: Quickly enable Prestashop's Webservice and generate a dedicated API key.
- Secure Access: We use your Webservice key only for product importing and do not store it, ensuring your store's security.
- Granular Permissions: You grant specific read-only (GET) access to necessary product-related resources, giving you full control.
- Simple Import Process:
- Navigate to Sources > Product.
- Select "Prestashop Store Domain."
- Enter your Prestashop webservice main entry point and the generated API key.
- Click Import - and that's it!
- Data Accuracy & Control:
- Detailed View: Preview all imported product information (e.g., attachments, categories, combinations, images, prices, stock levels, etc.).
- Easy Corrections: If you spot any discrepancies, simply correct them in your Prestashop admin panel and re-import.
- Selective Importing: Remove any unwanted products before training your chatbot, ensuring only relevant items are included.
- Enhanced Chatbot Training:
- Once verified, click Create/Retrain Chatbot to train your agent with accurate and comprehensive product data.
Benefit: Save significant time and effort by directly importing your Prestashop products. Ensure your chatbot is trained on the most accurate and complete product information from the get-go, leading to better customer interactions and more sales.
🔄 Part 2: Real-Time Prestashop Product Sync via Webhook Module
Keep your chatbot's product knowledge instantly updated with our new Webhook Synchronization feature. Any changes in your Prestashop store - product updates, creations, or deletions - will automatically reflect in our system.
Key Features & Benefits:
- Automated Updates:
- Install Our Module: Download and install the "Chat Data Webhook module for Prestashop" via your Prestashop admin panel (Modules > Module Manager > Upload a module).
- Automatic Triggers: Once configured, product changes in your store automatically send webhook events to our platform.
- Simple Configuration:
- Get Your Webhook URL: In our platform, navigate to the Integrations tab in your chatbot menu and click Integrate with Prestashop to get a unique webhook URL.
- Link Chat Data & Prestashop:
- Paste the copied webhook URL into the "Chat Data Webhook module" configuration in your Prestashop admin.
- Copy the webhook secret from the "Chat Data Webhook module" to the Prestashop integration modal in our platform.
- Reliable Synchronization:
- Test Event Sending: Easily send a test event for any product ID from your Prestashop store to ensure the connection is working correctly (look for a 200 status code and success message).
- Always Current Chatbot:
- Your chatbot will always have the latest product information (new arrivals, stock changes, price updates, discontinued items) without manual intervention.
Benefit: Ensure your chatbot provides customers with the most current product details, reducing errors, improving customer satisfaction, and preventing lost sales due to outdated information. Your chatbot becomes a truly dynamic and reliable extension of your Prestashop store.
Ready to supercharge your e-commerce AI? Head over to your account and explore these new Prestashop integration features today!
For detailed setup instructions, please refer to our documentation:
- Direct Prestashop Products Importing: https://cookbook.chat-data.com/docs/train-with-your-data#prestashop
- Realtime Prestashop Products Sync: https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#prestashop-webhook-synchronization-integration
Happy Integrating!