Prestashop Integration: Product Importing & Real-Time Sync

Direct Prestashop Product Importing

Setup Steps

1. Enable Webservice API in Prestashop admin, generate API key with read-only (GET) access to product resources
2. Go to Sources > Product, select "Prestashop Store Domain"
3. Enter your webservice endpoint and API key
4. Click Import

What You Get

• Full product data: attachments, categories, combinations, images, prices, stock levels
• Preview and remove unwanted products before training
• Click Create/Retrain Chatbot to update your agent

Real-Time Product Sync via Webhook

Setup Steps

1. Download and install "Chat Data Webhook module for Prestashop" via Modules > Module Manager > Upload a module
2. In Chat Data, go to Integrations tab, click Integrate with Prestashop to get webhook URL
3. Paste webhook URL into the module configuration in Prestashop
4. Copy webhook secret from the module to Chat Data integration modal
5. Send a test event to verify connection (expect 200 status code)

What You Get

• Auto-sync on product create, update, delete
• Chatbot always has latest product info without manual updates

Documentation:

• Direct Prestashop Products Importing
• Realtime Prestashop Products Sync