LINE AI Chatbot

Connect your LINE Official Account to an AI chatbot. Automate support, answer FAQs, and scale LINE conversations with no coding required.

Multi-channel management, auto webhook setup, and live chat handoff.

No Coding Required
Official Account Ready
Auto Webhook Setup
Live Chat Handoff

Launch a LINE Chatbot in a Few Steps

1

Enable Messaging API

Create or upgrade a LINE Official Account and enable the Messaging API channel

2

Get Channel Credentials

Copy your Channel ID and Channel Secret from the LINE console

3

Connect Chat Data

Paste credentials into Chat Data and we auto-configure the webhook

4

Train and Go Live

Upload your FAQs or docs, then test replies in LINE chat

LINE Chatbot Features

💬

AI Chat Responses

Deliver accurate, context-aware replies in LINE chats and keep customers informed 24/7.

Official Account Automation

Automate FAQs, order updates, and support flows directly from your LINE Official Account.

⚙️

Auto Webhook Setup

Save time with automatic webhook configuration when you connect your LINE channel.

🎧

Response Format Control

Choose text, audio, or mixed responses per channel to match your brand voice.

⏱️

Smart Timing & Follow-ups

Add response delays, variance, and gentle follow-ups for more natural conversations.

🤝

Live Chat Handoff

Escalate to your team when needed while the AI handles routine requests.

LINE Chatbot Use Cases

Customer Support

Answer product questions, handle order updates, and route escalations to agents without long wait times.

Faster replies on LINE

Retail & Ecommerce

Share catalog details, track shipments, and answer FAQs during peak sales periods.

Improve conversion with instant answers

Local Services

Automate appointment questions, availability checks, and follow-up messages for local service businesses.

Keep schedules up to date

Community Engagement

Respond to member questions, deliver announcements, and keep your LINE community engaged at scale.

Consistent brand voice

Setting Up Your LINE Official Account

LINE Developers Console Steps

  1. 1.Visit LINE Developers Console
  2. 2.Create or select a Messaging API channel for your Official Account
  3. 3.Copy your Channel ID and Channel Secret from the channel settings
  4. 4.Paste credentials into Chat Data LINE integration
  5. 5.Chat Data sets the webhook endpoint automatically
  6. 6.Test a message and go live with your AI responses

Need help? Check our LINE integration guide.

LINE AI Chatbot vs Manual Support

FeatureLINE AI ChatbotManual Support
Availability24/7Business hours
Response TimeInstantQueue-based
ConsistencyAlways on-brandVaries by agent
Language Coverage95+ languagesLimited by staff
ScalabilityHandles spikes automaticallyRequires hiring
Follow-upsAutomatedManual reminders

Reviewed for Accuracy

Samuel Su

Founder & CEO

AI AgentsWorkflow AutomationSaaS ArchitectureCustomer Support AIProduct Strategy

Coverage reviewed against the channel integration catalog and language support report.[*][*]

Last reviewed on February 2, 2026.

Frequently Asked Questions

How do I create a LINE chatbot?

Create or use a LINE Official Account, enable the Messaging API, copy your Channel ID and Secret, then connect them to Chat Data. After you upload your FAQs or knowledge base, your LINE AI chatbot can start replying instantly with no coding required.

Do I need coding skills to build a LINE bot?

No. Chat Data provides a no-code setup. You connect your LINE channel credentials, configure response settings, and train the AI with your content in minutes.

Can a LINE chatbot hand off to a human agent?

Yes. You can escalate conversations to live agents when questions are complex or need personal support, while the AI handles routine inquiries.

What response formats does the LINE bot support?

Chat Data supports text, audio, or mixed response formats for LINE channels. You can tune response timing and follow-ups to keep conversations natural.

Can the LINE chatbot support multiple languages?

Yes. Chat Data supports 95+ languages across channels, so your LINE chatbot can serve global audiences with automatic language detection.

Launch Your LINE AI Chatbot Today

Automate LINE conversations, scale support, and keep every reply on-brand with Chat Data.

Multi-channel support with centralized analytics.

References

  1. [1]
    Channel integration catalog 2025 (2025-08-20)

    List of supported deployment channels and integrations.

  2. [2]
    Localization coverage report 2025 (2025-09-15)

    Supported languages across Chat Data channels.