Chat Data vs Chatbase

In-depth comparison of Chat Data and Chatbase custom AI chatbot platforms.

Last updated January 25, 2026

Pricing and feature data compiled from public comparisons and plan sheets.[*][*]

Try Chat Data Free

Live Chat Escalation

Chat Data includes human handoff vs Chatbase AI-only

More Platforms

10+ integrations vs Chatbase's limited options

Advanced Workflows

Visual workflow builder for complex automations

Feature Comparison

FeatureChat DataChatbase
AI ModelsGPT-4, GPT-3.5, Claude, CustomGPT-4, GPT-3.5
Free Plan40 messages/month20 messages/month
Live Chat HandoffBuilt-in (included)Not available
Workflow AutomationAdvanced visual builderBasic automation
Messaging PlatformsWhatsApp, Telegram, Discord, Slack, 10+WhatsApp, Messenger, Slack (limited)
Voice AIReal-time voice APINot available
AnalyticsAdvanced AI insightsBasic analytics
API AccessFull REST APIAPI (limited features)
Custom DomainIncludedPaid plans only
HIPAA ComplianceAvailableNot available
White LabelAvailableLimited
Multi-language95+ languages90+ languages

Reviewed for Accuracy

Samuel Su

Founder & CEO

AI AgentsWorkflow AutomationSaaS ArchitectureCustomer Support AIProduct Strategy

Pricing and feature comparisons reviewed against public plan sheets.[*][*]

Last reviewed on January 24, 2026.

Frequently Asked Questions

Is Chat Data a Chatbase alternative?

Yes. Chat Data offers a comparable AI chatbot builder with more deployment channels and live chat handoff.

Does Chat Data support live chat escalation?

Chat Data includes built-in live chat escalation so teams can take over when needed.

Can I migrate from Chatbase to Chat Data?

You can export your knowledge base and upload it to Chat Data to recreate your chatbot quickly.

Which platforms does Chat Data support?

Chat Data supports web chat plus integrations like WhatsApp, Telegram, Discord, Slack, and more.

Pricing Comparison

Chat Data

Free

Forever free plan

  • 40 message credits/month
  • 1 chatbot
  • GPT-4 AI model
  • Live chat escalation
$19/mo

Starter plan

  • 2,000 message credits
  • 3 chatbots
  • All platforms
  • Custom workflows

Chatbase

Free

Limited free plan

  • 20 message credits/month
  • 1 chatbot
  • No live chat
  • Limited features
$19/mo

Hobby plan

  • 2,000 message credits
  • 2 chatbots
  • No live chat handoff
  • Limited integrations

Why Choose Chat Data Over Chatbase?

Complete Solution with Live Chat

Chatbase only offers AI chatbots with no human escalation. Chat Data includes built-in live chat for seamless handoff when AI can't help.

Provide better customer experience with the flexibility of AI + human support in one platform.

Advanced Workflow Automation

Chat Data's visual workflow builder lets you create complex automations, conditional logic, and multi-step processes. Chatbase has basic automation only.

Build sophisticated chatbot flows for lead qualification, ticket routing, and custom business logic.

More Platform Integrations

Deploy to Discord, Telegram, Instagram, and 10+ platforms with Chat Data. Chatbase has limited platform support with additional restrictions.

Reach customers on all channels from one central chatbot platform.

Enterprise Features at SMB Prices

Get HIPAA compliance, white-label options, voice AI, and advanced analytics that Chatbase doesn't offer or charges premium for.

Enterprise-grade capabilities without enterprise pricing with Chat Data.

Easy Switch from Chatbase

1

Export Your Data

Export training data and chat history from Chatbase

2

Import to Chat Data

Upload your knowledge base to Chat Data

3

Configure Workflows

Set up advanced workflows and integrations

4

Deploy & Upgrade

Go live with more features than before

Migration support included for all Chatbase customers.

Get Migration Help

Upgrade from Chatbase to Chat Data

Get live chat, advanced workflows, and more integrations at the same price

References

  1. [1]
    Competitive pricing comparison Jan 2026 (2026-01-25)

    Public pricing pages reviewed for feature and price tables.

  2. [2]
    Chat Data pricing sheet 2026 (2026-01-15)

    Plan tiers, inclusions, and usage limits.