AI-powered medical assistant for patient support, appointment scheduling, and symptom pre-screening. Secure, compliant, and trusted by healthcare providers.
Deploy across web chat, patient portals, WhatsApp, SMS, and other channels.[*]
Request Healthcare DemoData encrypted in transit & at rest
Oracle Cloud + Azure options
Complete compliance reporting
Answer common medical questions about conditions, treatments, and medications 24/7
Automate appointment booking, rescheduling, and reminder notifications
Process prescription refill requests and route to pharmacy team
Collect symptom information before appointments to improve care efficiency
Automated check-ins after procedures and medication compliance reminders
Seamlessly transfer to medical staff for complex inquiries
Pre-trained on medical terminology, ICD codes, and healthcare jargon. Understands and responds accurately to medical queries.
Serve diverse patient populations in 95+ languages. Break down language barriers in healthcare access.[*]
Connect with major EMR systems to access patient data and update records in real-time.
Voice-enabled chatbot for patients with visual impairments or limited mobility.
Visit medical.chat-data.com for specialized medical chatbots
| Feature | Chat Data Healthcare | Generic Chatbots |
|---|---|---|
| HIPAA Compliance | Full compliance + BAA[*] | Not compliant |
| Medical Terminology | Pre-trained medical models | General knowledge only |
| PHI Handling | Secure, encrypted, auditable | No PHI support |
| EMR Integration | Epic, Cerner, HL7 FHIR | Not available |
| Audit Logs | Complete compliance reporting | Basic logs only |
Business Associate Agreement (BAA) included for all healthcare clients. Ensures HIPAA compliance for covered entities and business associates.
Comprehensive audit trails of all PHI access, modifications, and transmissions. Export reports for compliance reviews and audits.
Choose where your data is stored: US, EU (Switzerland), or other regions. Meets data sovereignty requirements for international healthcare providers.
Reviewed for Accuracy
Emma Ke
CMO
Last reviewed on January 25, 2026.
Yes, Chat Data is HIPAA compliant. We offer Business Associate Agreements (BAA), encrypted data storage, audit logs, and secure data handling to meet HIPAA requirements.
Yes, our HIPAA-compliant chatbot can securely handle PHI with proper encryption, access controls, and audit trails. All data is encrypted in transit and at rest.
The healthcare chatbot supports patient FAQs, appointment scheduling, prescription refills, symptom pre-screening, post-care follow-up, and escalation to medical staff when needed.
Healthcare data is stored on secure cloud infrastructure (Oracle Cloud and Azure) with Swiss data hosting options available for additional compliance requirements.
Yes, Chat Data can integrate with major EMR/EHR systems through our API. Contact our enterprise team for specific integration requirements.
Talk to our healthcare specialists about your compliance and integration requirements
Security controls, BAA availability, and compliance scope.