Enhanced Metrics & Reporting

We've expanded your dashboard analytics with powerful new insights and reporting tools! Now, you can track chatbot performance more effectively than ever.

📈 New Dashboard Metrics

Your analytics dashboard now includes five new key metrics:

• ✅ Total Messages – Track all interactions over time.
• ✅ Total Conversations – Measure unique chatbot sessions.
• ✅ Upvotes & Downvotes – Gauge user satisfaction.
• ✅ Submitted Leads – Monitor lead generation performance.
• ✅ Categorized Topics – See what users are talking about.

These insights are displayed in timeline graphs for trends and pie charts for clear segmentation.

🏷️ Topics Categorization

Understanding user intent just got easier! 🚀

• We've pre-curated 50 industry-specific topics to help categorize user messages.
• Fully customizable: Adjust categories to match your chatbot's focus.
• Navigate to Settings > Analytics to refine your topic categories.

🌐 Public Metrics Page

For resellers and businesses looking to showcase chatbot value, we've introduced a white-labeled metrics page:
🔗 Share chatbot performance via a public link.
🌍 Embed metrics on your website using an iframe.
🎛 Control visibility: Choose which metrics to display.

📌 Try It Out! Explore an example white-labeled link to see it in action.

📅 Automated Weekly & Monthly Summaries

Stay updated with scheduled performance reports straight to your inbox!
📌 Weekly Summary – Key chatbot stats from the past 7 days.
📌 Monthly Summary – A comprehensive report on last month's performance.

📨 Enable summaries in Settings > Notifications and even test the email functionality instantly!

🎉 Get Started Today!

Check the Analysis Dashboard page for more details.