LINE Integration - Automate Your Official Account

Samuel Su

Samuel Su

on January 31, 2026

We're excited to launch LINE integration, making it easy to automate customer conversations directly from your LINE Official Account. Deliver faster replies, keep your brand voice consistent, and scale support without changing how your customers reach you.

Key Features

  • Official Account connection - Bring your LINE Messaging API channel into Chat Data for AI-powered replies.
  • Automatic webhook setup - We configure the webhook endpoint for you when you save your credentials.
  • Response format control - Choose text, audio, or mixed responses per LINE channel.
  • Natural pacing - Add response delays and variance to feel more human.
  • Smart follow-ups - Send gentle check-ins with custom conditions and instructions.
  • Multi-channel management - Connect multiple LINE channels to the same chatbot and manage each one independently.

How It Works

  • Create or use a LINE Official Account - Enable the Messaging API to get a Channel ID and Channel Secret.
  • Connect in Chat Data - Paste your Channel ID and Secret in the LINE integration panel.
  • We verify & activate - Chat Data fetches your bot info, sets the webhook, and shows online status.

Get Started

  • Open the integration - Dashboard > [Chatbot] > Integrations > LINE.
  • Add your credentials - Save your Channel ID and Channel Secret to connect the bot.
  • Tune the experience - Pick response format, delay, auto off, and follow-ups for each channel.

Need step-by-step help? Read the LINE Integration documentation.

Ready to go? Connect your LINE Official Account and start answering customers with AI today.

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