Changelog

Staying inside your Business Associate Agreement used to be something you had to keep track of yourself. Now your workspace does it for you — it turns off what the agreement can't cover, flags what needs your own agreement, and tells you when a running agent needs attention.

GPT-5.6 Sol, Terra and Luna, Claude Opus 5 and Sonnet 5, Gemini 3.7 Flash and 3.5 Flash Lite are all live in the model picker. Every one of them has a million-token context window, and the cheapest costs half a credit per message.

Charge for your chatbot the way you want — and stay in control of usage — all from one settings page.

• Bill subscribed customers automatically for what they actually use, through your own Stripe account
• Set usage limits per customer or for the whole chatbot — daily, weekly, monthly, or lifetime
• Paywall in the chat — visitors without a subscription get a "Subscribe to continue" card with your message and a ready-to-pay Stripe checkout link
• Free trial messages — let visitors try the bot before asking them to subscribe

No pricing tables to build in Stripe. Pick a price, and Chat Data sets everything up for you.

Your Live Chats dashboard now stays fresh on its own. New conversations and incoming messages appear automatically, so agents no longer have to reload the page to see who needs help. We also added a notification bell in the header and browser push notifications, so your team gets alerted the moment a visitor asks to talk to a human, even from another page or when the tab is in the background.

Highlights

• Live Chats dashboard auto-updates with new conversations and messages, no reload needed.
• A new notification bell highlights visitors waiting for a human agent.
• Browser push notifications alert agents even when the dashboard tab isn't in focus.
• Fewer missed hand-offs and faster response times for your customers.

We have extended the maximum conversation history retention period across Chat Data plans, giving teams more room to keep long-running support, sales, and operations conversations available. Pricing now displays these limits on a simple 360-day year basis, so plan comparisons are easier to read.

Highlights

• Free workspaces can keep conversation history for up to 0.5 years.
• Entry workspaces can keep conversation history for up to 1 year.
• Standard workspaces can keep conversation history for up to 3 years.
• Professional workspaces can keep conversation history for up to 5 years.
• Customers can choose shorter chatbot-level retention for conversation history and captured leads.