Changelog

Transform your website's AI experience with the new AI Search Bar widget and powerful contextual awareness features that make customer interactions more intuitive and intelligent.

Highlights

🔍 AI Search Bar Widget - New sleek search bar display style alongside the traditional chat bubble for a seamless on-page experience

⚡ Direct Interaction - Conversation starters now appear directly on your website—no need to open the widget first

📝 Ask AI About Selection - Customers can select any text on your page and instantly ask AI about it with one click

🧠 Page Awareness by Default - Chatbot automatically understands page content, navigation, and user context for personalized responses

🔒 Privacy Protected - Built-in PII anonymization keeps personal information safe while maintaining conversation context

📱 Full-Screen Mode - Users can expand the widget to full-screen size for a more immersive chat experience on desktop

We're excited to announce the availability of OpenAI's GPT-5.1 on Chat Data. This flagship model brings state-of-the-art performance and significantly reduced hallucinations to your customer support chatbots.

New Model

• GPT-5.1: OpenAI's flagship model with exceptional accuracy and fastest response times for straightforward queries

Key Improvements for Chatbots

• Superior Accuracy: State-of-the-art performance across all domains with significantly reduced hallucinations
• Faster Responses: Up to 2x faster on straightforward customer queries for real-time support
• Better Understanding: More accurate interpretation of customer intent and questions
• Enhanced Reliability: Fewer errors and more consistent responses for automated support

GPT-5.1 is now available in your Chat Data model selector.

Automatically protect your customers' personal information before it reaches your AI models, while keeping conversation context intact for excellent support.

Highlights

🔒 Flexible PII Protection - Choose which personal data to anonymize per workspace or integration—from emails and phone numbers to credit cards and national IDs

✅ Intelligent Pre-Processing - Automatically mask sensitive data before it reaches AI models or gets stored, with no workflow changes needed

🌍 Privacy by Default - Meet GDPR and data minimization requirements while maintaining full conversation context for your team

Transform your chatbot into an intelligent AI agent with Workflows—multi-step conversation paths for lead qualification, onboarding, appointment booking, and complex customer journeys.

Highlights

🎯 Workflows as AI Actions - Trigger complex, multi-step processes with isolated session management

🤖 AI-Powered Generation - Build workflows in natural language with Auto Prompt, or use manual drag-and-drop

🧪 Visual Testing & Debugging - Real-time node transitions with full debug info and AI-powered test simulations

🌐 Multi-Platform Ready - Deploy across website widgets and third-party integrations (WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)

📦 Easy Management - Centralized variables, import/export workflows, and collaborate with your team

We've added a new /attach-lead endpoint and enhanced the /get-customers endpoint with filtering capabilities.

What's New:

• New POST /attach-lead endpoint to programmatically attach or update leads to conversations
• /get-customers now supports filtering by leadId, email, phone, name, psid, ig_username, and username
• All customer records now include leadId field for consistent reference