Changelog

Your chatbot can now show interactive visual components instead of just text. Create forms, product cards, carousels, buttons, and more—all right in the conversation.

What You Can Do:

• Display interactive forms for data collection
• Show product carousels and galleries
• Create action buttons that open links or continue conversations
• Display confirmations and summaries as cards
• Show tables and organized information
• Build step-by-step interactive experiences

Enable it globally for all conversations, or use it selectively in specific workflows for maximum control.

We're excited to announce Deepseek V3.2 on Chat Data. A powerful new model delivering enhanced reasoning and speed for your customer support needs.

Key improvements:

• Advanced reasoning capabilities for complex queries
• Faster response times for better user experience
• Highly cost-effective for scaling operations

Available now in your Chat Data model selector.

Initiate conversations with your customers directly through WhatsApp Web API.

What's New:

• New POST /send-whatsapp-web-message-outbound endpoint to send outbound WhatsApp messages
• File attachments support - Send documents, images, and other files with your messages
• Audio message support - Convert text to natural-sounding audio messages
• Seamless conversation threading - replies from customers automatically continue in the same conversation
• Automatic lead creation and tracking for new contacts
• Perfect for customer notifications, proactive support, and marketing campaigns

We're excited to announce Anthropic's Claude Opus 4.5 on Chat Data. The most advanced Opus model yet, delivering exceptional accuracy and improved efficiency for your customer support.

Key improvements:

• Industry-leading accuracy with 80%+ SWE-bench performance
• 48-76% better token efficiency for cost-effective operations
• Superior context understanding for complex conversations

Available now in your Chat Data model selector.

Google DeepMind's Gemini 3.0 Pro is now available on Chat Data, featuring state-of-the-art reasoning for complex problem-solving, enhanced customer intent understanding, and optimized performance at the same cost as previous Gemini models. We're currently using the Preview model and will automatically upgrade to the standard version when available.