Changelog

Two major Google Drive improvements: import all tabs from Google Sheets at once, and refresh files with one click to keep content current.

Highlights

• Multi-sheet import for Google Sheets files
• One-click refresh for individual files or entire groups
• Automatic change detection with notifications
• No need to delete and re-import files

GPT-5.2 is now available on Chat Data, delivering higher accuracy and faster responses for customer support chatbots.

Highlights

• Superior accuracy with fewer hallucinations
• Better intent understanding and long-context handling
• Faster, more reliable responses for real-time support

Your chatbot can now show interactive visual components instead of just text. Create forms, product cards, carousels, buttons, and more—all right in the conversation.

What You Can Do:

• Display interactive forms for data collection
• Show product carousels and galleries
• Create action buttons that open links or continue conversations
• Display confirmations and summaries as cards
• Show tables and organized information
• Build step-by-step interactive experiences

Enable it globally for all conversations, or use it selectively in specific workflows for maximum control.

We're excited to announce Deepseek V3.2 on Chat Data. A powerful new model delivering enhanced reasoning and speed for your customer support needs.

Key improvements:

• Advanced reasoning capabilities for complex queries
• Faster response times for better user experience
• Highly cost-effective for scaling operations

Available now in your Chat Data model selector.

Initiate conversations with your customers directly through WhatsApp Web API.

What's New:

• New POST /send-whatsapp-web-message-outbound endpoint to send outbound WhatsApp messages
• File attachments support - Send documents, images, and other files with your messages
• Audio message support - Convert text to natural-sounding audio messages
• Seamless conversation threading - replies from customers automatically continue in the same conversation
• Automatic lead creation and tracking for new contacts
• Perfect for customer notifications, proactive support, and marketing campaigns