Changelog

We've expanded your dashboard analytics with powerful new insights and reporting tools! Now, you can track chatbot performance more effectively than ever.

What's New:

• ✅ Enhanced Dashboard Metrics – Track messages, conversations, satisfaction scores, leads, and topic categories
• ✅ Topics Categorization – Pre-curated categories to understand user intent
• ✅ Public Metrics Page – Share and embed white-labeled performance metrics
• ✅ Automated Reports – Get weekly and monthly performance summaries in your inbox

Navigate to Settings > Analytics to customize your metrics and reporting preferences.

Introducing Realtime Voice Chat - engage with your chatbot through natural voice conversations! This groundbreaking feature enables fluid, human-like interactions while automatically collecting lead information.

🔑 Key Features:

• Natural voice conversations with customizable AI voices
• Automatic lead information extraction (name, email, phone)
• Multi-language support
• Adjustable voice detection parameters
• Chat log audio playback

💰 Cost-Efficient:

• Available on Standard and above plans
• Flexible RAG settings to optimize costs
• Choose between high-quality (gpt-4-realtime) and cost-effective (gpt-4-realtime-min) models

🎯 Perfect for:

• Customer service automation
• Lead generation
• Sales qualification
• Support desk enhancement

Enable Realtime Voice Chat today and transform your chatbot into a dynamic conversational agent!

Introducing Enhanced Scraping and Automated Website Retraining to improve chatbot training efficiency and accuracy.

🚀 Enhanced Scraping Features

• Authenticated Pages Access

  • Train on both public and login-protected pages

• CAPTCHA Handling

  • Automatic Cloudflare CAPTCHA bypass

• Smart Content Filtering

  • Removes headers, footers, and pop-ups
  • Up to 5x more pages within training limits

🔄 Automated Retraining

• Scheduling Options

  • Entry Plan: Monthly updates
  • Standard Plan+: Weekly/daily updates

• Flexible Configuration

  • List Mode: Preserve structure
  • Auto/Sitemap Mode: Remove outdated content
  • Page Options: Filter irrelevant content

Note: Scrape credits required per URL processed.

Quick Setup

1. Enable authenticated page scraping
2. Configure cron job schedule
3. Set page filtering options

Introducing Multi-modal Inputs: Upload files and images during chat interactions for enhanced AI responses based on your training data.

Key Features

• File & Image Support

  • Available in Standard plan and above
  • Enable in Settings > Chat Interface
  • Real-time file/image uploads during chats

• RAG Processing

  • Files: Extracts and analyzes content against knowledge base
  • Images: Performs text extraction and context matching
  • Customizable image analysis prompts

• Live Chat Integration

  • File/image sharing between customers and agents
  • Email notifications for offline sharing

Setup

1. Upgrade to Standard plan or higher
2. Enable in Settings > Chat Interface
3. Configure prompts and test with the Sparkles icon

Introducing bidirectional communication between your website and AI chatbot for personalized user experiences.

🔄 Key Features

📡 Website to Chatbot

• Send authenticated user data via postMessage API
• Enable personalized chatbot responses
• Access user-specific metrics for targeted interactions

🚀 Demo: Try asking What is my name? or Double my lucky number on our Demo Website

📩 Chatbot to Website

Listen for events from the chatbot widget:

• Chat interactions
• Live chat escalation
• Widget state changes
• Lead form submissions

Your website can respond dynamically to these events with personalized UI updates and pop-ups.

- ✅ Quick Setup

1. Implement postMessage API for user data
2. Add event listeners for chatbot interactions
3. Test on our Demo Website