AI Agent Mode: Interactive Replies and Your Choice of AI

Samuel Su

Samuel Su

on October 28, 2026

Last week your whole chatbot learned to work as an AI Agent. This update makes it look better, gives you more control, and shows you more of what it does.

Interactive replies on your website

Choose UI-based responses and the agent still does its work the same way, then shows its finished answer as interactive UI on your website: cards, lists and buttons instead of a wall of text. It works in AI Agent mode and in the AI Agent node of your workflows. Other channels keep getting text.

Choose your AI provider

Pick Anthropic or OpenAI for your agent, in AI Agent mode just as in the AI Agent node. We still manage the models for you, and you can see which ones your agent runs on.

Switch modes from the Playground

The Playground now has a Standard / AI Agent switch, so you can try your chatbot both ways and keep the one that works best, without leaving the page.

See every tool call

Each reply's Debug view now lists every tool the agent called, what it sent and what came back, plus the tokens each step used. You can see exactly where a reply's cost comes from, and turning off tools the agent doesn't need makes every reply cheaper.

Faster multi-step answers

In AI Agent mode, when a request needs several independent lookups, the agent runs them at the same time instead of one after another.

Get started

Open Settings → Model, choose AI Agent, pick your AI provider and response format, and save. Or try both modes in the Playground first.

Create Chatbots with your data

In just a few minutes, you can craft a customized AI representative tailored to yourself or your company.

Get Started