Drag-and-Drop File Uploads in the Chatbot Widget

Samuel Su

Samuel Su

on January 24, 2026

We're excited to add drag-and-drop uploads to the website chatbot widget, so visitors can share files faster without changing your setup.

Key Features

  • Drag-and-drop in the widget - Drop files into the upload area to attach them instantly.
  • Multi-file uploads - Add multiple supported files together for richer context.
  • Click upload still available - The existing upload button stays in place.

How It Works

  • Enable File Uploading - Turn it on in Settings > Chat Interface.
  • Drag or click - Drop files into the widget or click to browse.
  • Same file rules - Supported file types remain unchanged.
Drag and drop multiple files into the chatbot widget

Get Started

  • Open settings - My Chatbots > [Chatbot] > Settings > Chat Interface.
  • Enable uploads - Toggle File Uploading on.
  • Test the widget - Open the widget and drag in a few files.

Enable File Uploading in Settings > Chat Interface and try the new drag-and-drop flow.

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