Customer Survey Q4 2024

Report type: Support performance survey

Date: 2024-12-31

Summary

  • Customers reported an average 75% improvement in response times after deployment.
  • Survey population included SMB and mid-market support teams.

Key Data

  • Reported 75% average improvement in response times.
  • Survey included SMB and mid-market support teams.

Sources

  • Chat Data customer survey Q4 2024.