Industry Benchmark Analysis 2024
Report type: Support automation benchmarks
Date: 2024-12-31
Summary
- Industry benchmarks show up to 60% support cost reduction with automation.
- Benchmarks aggregated across SaaS and e-commerce support teams.
Key Data
- Up to 60% support cost reduction with automation.
- Benchmarks aggregated across SaaS and e-commerce support teams.
Sources
- Industry benchmark analysis 2024.