Automate reservations, answer menu questions, take orders, and serve guests in 95+ languages. Available 24/7 on your website, WhatsApp, Instagram, and more.
Free plan available. Paid plans from $19/mo.[*] Deploy on 10+ channels.[*]
A restaurant chatbot is an AI-powered assistant that handles guest interactions automatically. It answers questions about your menu, takes reservation requests, processes orders, shares dietary and allergen information, and provides wait time estimates, all without tying up your staff.
Most restaurant customers prefer to book online rather than calling, and the vast majority expect immediate responses when they reach out to a business. A restaurant chatbot meets both expectations by providing instant, 24/7 service across your website, WhatsApp, Instagram, and other channels your guests already use.
With Chat Data, you can train your chatbot on your complete menu, hours, location details, and policies in minutes. No coding required. Your chatbot supports 95+ languages[*] making it ideal for restaurants in tourist areas or diverse neighborhoods.
Restaurant customers prefer to book online rather than calling
Customers expect an immediate response from businesses
Restaurant phone calls go unanswered during peak hours
availability means no lost reservations or orders outside business hours
Create your account in seconds with no credit card required
Train the AI on your menu, allergens, hours, and reservation policies
Match your restaurant brand with custom colors, tone, and welcome messages
Deploy to your website, WhatsApp, Instagram, or any channel
Collect party size, date, time, and special requests automatically. Confirm bookings and send reminders without staff involvement.
Guests can browse your full menu, ask about ingredients, check pricing, and view daily specials through natural conversation.
Accept takeout and delivery orders via chat. Customers can customize items, add extras, and confirm their order details before submission.
Instantly identify gluten-free, vegan, nut-free, and other dietary options. Help guests with allergies make safe choices confidently.
Share estimated wait times for walk-ins and delivery orders. Keep guests informed and reduce frustration during busy periods.
Serve international guests in 95+ languages with automatic detection. Perfect for tourist areas and diverse neighborhoods.[*]
Handle reservation requests for specific seating, communicate dress codes, share tasting menu details, and answer wine pairing questions. Deliver a premium guest experience before they even walk through the door.
Speed up ordering by letting customers browse menus, customize meals, and place orders through WhatsApp or your website. Reduce counter wait times and phone call volume during rush hours.
Accept orders directly through chat without third-party commission fees. Share delivery zones, estimated arrival times, and order status updates. Customers can reorder favorites easily.
Deploy a single chatbot trained on all locations with location-specific menus, hours, and contact details. Maintain consistent brand messaging while handling location-specific inquiries.
When a guest grants browser location permission, the chatbot can personalize responses based on their proximity to your restaurant locations.
When a visitor shares their location, the chatbot can recommend the nearest restaurant branch with hours, address, and contact details.
Location context helps the chatbot confirm whether the guest falls within your delivery area and estimate delivery times accordingly.
When a visitor submits their location, it can optionally be included in follow-up conversations so staff have richer context for future orders.
| Factor | AI Chatbot | Phone Orders |
|---|---|---|
| Availability | 24/7/365 | During business hours only |
| Simultaneous Guests | Unlimited | 1 per phone line |
| Order Accuracy | Written confirmation | Verbal, error-prone |
| Languages | 95+ | Staff-dependent |
| Wait Time | Instant | On hold during busy periods |
| Staff Needed | None for routine tasks | Dedicated phone staff |
Deploy your restaurant chatbot on every channel your guests use. All channels included in every plan.[*]
Reviewed for Accuracy
Samuel Su
Founder & CEO
Pricing and feature details reviewed against current plan sheets.[*][*]
Last reviewed on April 23, 2026.
Yes. With Chat Data, you can train your chatbot on your full menu including prices, modifiers, and combos. Customers can browse items, ask about ingredients, and place orders through the chat. The chatbot can collect order details and pass them to your staff or POS system via workflow integrations.
The chatbot can collect reservation details such as party size, date, time, and special requests from customers. It can share your availability, confirm bookings, and send reminders. For restaurants using third-party reservation systems, the chatbot can guide customers to your booking link or integrate via workflows.
Absolutely. Train your chatbot with detailed allergen and nutritional information for each menu item. It can identify gluten-free, vegan, nut-free, and other dietary options instantly, helping customers make safe dining choices without waiting for staff.
Chat Data supports 10+ channels including your website, WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, Slack, and Discord. All channels are included in every plan at no extra cost, so customers can reach you wherever they prefer.
Yes. Chat Data chatbots support 95+ languages with automatic language detection. This is especially valuable for restaurants in tourist areas or diverse neighborhoods where guests may speak different languages.
Chat Data offers a free plan with 40 messages per month to get started. Paid plans start at $19/month for 2,000 message credits and 3 chatbots. There are no per-seat charges, making it affordable for single-location restaurants and multi-location chains alike.
Join restaurants using Chat Data to automate reservations, orders, and guest support around the clock.
No credit card required. Free plan forever. Upgrade anytime.
List of supported deployment channels and integrations.