Help shoppers find nearby stores, check product availability, and book in-store appointments — all through an AI-powered retail assistant that works 24/7.
Free plan available. Paid plans from $19/mo.[*] Deploy on 10+ channels.[*]
An AI agent for retail is an intelligent assistant that bridges online and in-store shopping experiences — helping customers find nearby stores, check product availability, book appointments, and get answers about returns and promotions. Unlike a pure ecommerce chatbot, a retail AI agent serves businesses with physical locations.
Retailers that adopt AI see measurable improvements in customer satisfaction and operational efficiency.[*] An AI agent handles the repetitive questions — store hours, return policies, product availability — while your staff focuses on in-store customer experiences.
With Chat Data, you can train a chatbot for retail on your product catalog, store directory, and policies in under 5 minutes. The AI responds in 95+ languages[*] and uses geolocation to connect shoppers with their nearest store.
Create your account in seconds with no credit card required
Upload product catalogs, store locations, FAQs, return policies, and promotions
Set up store locator, inventory lookup, and appointment workflows with the visual builder
Go live on your website, WhatsApp, Instagram, or any channel shoppers use
When a shopper shares their location, the AI agent recommends the nearest store with address, hours, and directions. No more manual store directory lookups.
Shoppers can ask if a product is available at a specific store or find which nearby location has it in stock — reducing wasted trips.
Book personal shopping sessions, product demos, repair appointments, or consultations at the nearest store — all through the AI agent.
Answer return policy questions, initiate return requests, and guide shoppers through the exchange process without tying up store staff.
Share current promotions, loyalty rewards, and store-specific deals. The AI adapts responses based on the shopper's nearest location.
Deploy across your website, WhatsApp, Instagram, Messenger, and more. Shoppers get help wherever they browse — all channels included.
Shoppers find the nearest store, check if an item is in stock at that location, and book a visit — all in one conversation. The AI handles store-specific questions like hours, parking, and services.
Personal shopping appointments, product consultations, and styling sessions booked through the AI. Customers get a premium, concierge-like experience before walking in.
Answer detailed product specification questions, compare models, check local stock, and schedule in-store demos or installation appointments automatically.
Help shoppers check product availability, find the nearest store with specific items, learn about weekly specials, and get answers about store hours and delivery zones.
When a visitor shares their location, the AI agent can personalize the shopping experience — recommending the nearest store, checking local inventory, and routing to location-specific services.
Location sharing after browser permission — shoppers opt in to share their location for a better experience
When a visitor shares their location, the agent can recommend the nearest store with address and hours
Location-based inventory availability — find which nearby store has the product in stock
Optional location context for follow-up when the visitor submits it — book appointments at the closest store
of retailers plan to increase AI investment in the next two years to improve customer experience and operations.[*]
estimated annual value AI could unlock across the retail industry through improved operations and customer engagement.[*]
coverage means shoppers get store information, product availability, and booking assistance even outside business hours.
| Factor | AI Retail Agent | Manual Service |
|---|---|---|
| Store Locator | Instant, geolocation-powered | Customer searches manually |
| Availability | 24/7/365 | Store hours only |
| Inventory Check | Instant across all locations | Call each store individually |
| Appointments | Self-service booking | Phone or in-person only |
| Languages | 95+ | 1-2 typically |
| Monthly Cost | $19-99/mo | High staffing cost per location |
Reviewed for Accuracy
Samuel Su
Founder & CEO
Pricing and feature details reviewed against current plan sheets.[*]
Last reviewed on April 24, 2026.
When a shopper shares their location through the browser, the AI agent can recommend the nearest store locations. This uses the geolocation workflow node to capture coordinates with the visitor's permission and match them against your store directory.
Yes. When trained on your inventory data, the AI agent can answer questions about product availability, sizes, colors, and stock status. Combined with geolocation, it can help shoppers find available products at their nearest location.
An ecommerce chatbot focuses on online-only shopping — cart assistance, order tracking, and digital checkout. The AI agent for retail bridges online and in-store experiences with store locator, in-store appointment booking, and location-based inventory checking. It serves retailers with physical locations, not just online stores.
Yes. The AI agent can collect preferred dates, times, service type, and the nearest store location, then submit an appointment request. This is useful for personal shopping, product demos, repairs, or consultations at physical retail locations.
Absolutely. You can train the AI on data for all your store locations — addresses, hours, services offered, and local inventory. The geolocation feature helps route shoppers to the most relevant location automatically.
Chat Data supports 10+ deployment channels including your retail website, WhatsApp, Facebook Messenger, Instagram, Telegram, and more. All channels are included in every plan at no extra cost.
Join retailers using Chat Data to help customers find stores, check availability, and book appointments — all powered by AI.
No credit card required. Free plan forever. Upgrade anytime.
National Retail Federation report on retail sales trends, consumer behavior, and technology investment.
McKinsey analysis of AI impact on retail operations and customer experience.