Boost sales, recover abandoned carts, and deliver instant customer support with an AI chatbot built for online stores.
Free plan available. Paid plans from $19/mo.[*] Deploy on 10+ channels.[*]
An e-commerce chatbot is an AI-powered assistant that engages online shoppers in real-time, guiding them from product discovery to checkout. Unlike traditional customer support, ecommerce chatbots operate 24/7 across every sales channel, delivering instant answers that keep buyers moving through your funnel.
E-commerce chatbots recover a meaningful share of abandoned carts by addressing last-minute objections about shipping, returns, and product fit. They also drive revenue through personalized product recommendations and upselling, with online stores often seeing higher average order values after deploying AI chatbots.
Chat Data makes it easy to build an AI chatbot trained on your product catalog, shipping policies, and return guidelines. Deploy it on your storefront, WhatsApp, Instagram, and 10+ other channels to meet shoppers wherever they buy.[*]
Abandoned Carts Recovered
E-commerce chatbots recover abandoned carts by engaging shoppers at the point of exit
Average Order Value
Online stores with AI chatbots see increased average order value through upselling and cross-selling
Always-On Support
Never lose a sale to unanswered questions. AI chatbots handle inquiries around the clock, including weekends and holidays
Sign up free in seconds with no credit card required
Upload your product pages, FAQs, shipping and return policies
Match your store branding with custom colors and conversation style
Deploy to your storefront, WhatsApp, Instagram, and more
AI analyzes customer queries and browsing context to suggest relevant products, increasing conversion rates and average order value.
Customers check order status, shipping updates, and delivery estimates instantly without contacting your support team.
Proactively engage shoppers showing exit intent, answer last-minute questions, and guide them back to checkout to recover lost revenue.
Automate return initiation, explain refund policies, and guide customers through the process, reducing support ticket volume.
Intelligently recommend complementary products and upgrades during conversations to maximize revenue per customer.
Deploy on your website, WhatsApp, Instagram, Facebook Messenger, and 10+ other channels where your customers shop.[*]
Answer product questions, handle sizing inquiries, share availability, and guide customers to checkout. Works on any website or custom storefront.
Embed the chatbot on your Shopify or WooCommerce store to automate product support, order tracking, and post-purchase follow-ups.
Handle buyer inquiries across multiple vendors, compare products, and manage order questions at scale for marketplace operations.
Manage subscription inquiries, handle billing questions, process upgrades and cancellations, and reduce churn with proactive engagement.
| Capability | AI Chatbot | Manual Support |
|---|---|---|
| Response Time | Instant | Minutes to hours |
| Availability | 24/7/365 | Business hours only |
| Cart Recovery | Automated, real-time | Manual follow-up emails |
| Product Recommendations | AI-powered, personalized | Agent knowledge dependent |
| Languages | 95+ automatic[*] | 1-2 per agent |
| Concurrent Shoppers | Unlimited | 3-5 per agent |
| Monthly Cost | From $19/mo[*] | High per-agent cost |
Reviewed for Accuracy
Samuel Su
Founder & CEO
Feature details and pricing reviewed against current plan sheets.[*][*]
Last reviewed on April 23, 2026.
AI chatbots increase e-commerce sales by providing instant product recommendations, answering pre-purchase questions that reduce hesitation, recovering abandoned carts with timely follow-ups, and enabling upselling and cross-selling. Online stores with AI chatbots typically see meaningful increases in average order value.
Yes. Chat Data chatbots can be trained on your order tracking processes and return policies. Customers can ask about order status, initiate returns, and get shipping information instantly without waiting for a support agent.
Chat Data integrates with any e-commerce platform including Shopify, WooCommerce, BigCommerce, Magento, and custom-built stores. Simply embed the chatbot widget on your storefront or connect via API.
The chatbot proactively engages visitors who show exit intent, answers last-minute objections about shipping, returns, or product details, and guides customers back to checkout. E-commerce chatbots can recover a significant portion of abandoned carts.
Yes. Chat Data chatbots support 95+ languages with automatic language detection, making them ideal for e-commerce stores serving global customers. The chatbot can answer product questions, handle support, and process inquiries in the customer's native language.
Chat Data supports 10+ channels including your website, WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, LINE, and more. All channels are included at no extra cost, letting you meet shoppers wherever they prefer to buy.
Join online stores using Chat Data to boost conversions, recover abandoned carts, and deliver instant customer support.
No credit card required. Free plan forever. Upgrade anytime.
List of supported deployment channels and integrations.